Q: When I entered the "Please turn off screen reader" tutorial interface, I turned off my screen reader software as prompted, but the game crashed.
A: We've reported this issue to our technical department, and they're actively investigating it. Please be patient while they work on a solution. We'll inform everyone in our community as soon as a fix is available. If possible, you can try switching devices or networks to see if that resolves the problem.
Q: I encountered a "parameter error" when creating a character and couldn't create one.
A: You can first try changing your device, network, or using a VPN to see if that resolves the issue. Additionally, we've added a new Sao Paulo server to improve such situations. If you continue to experience this problem after multiple attempts, please report it to us and specify your country or region. Furthermore, our official regional communities are growing rapidly; if your region reaches a certain number of players, we'll prioritize creating a dedicated server for your area!
Q: I'm not receiving a verification code when trying to register using my email.
A: We recommend selecting "Register with Custom Account". You can then set up your username, password, and security questions. This method allows you to create an account without using an email address.
Q: How do I get Stamina in the game?
A: Your Stamina automatically increases over time in the game. You can also get Stamina by exchanging it with friends. Of course, you can purchase a certain amount of Stamina daily using Diamonds, and unlocking the Monthly Pass or Weekly Pass will grant you more daily purchase attempts.
Q: I haven't received the $500 launch gift pack yet.
A: On launch day only, we prepared a top-tier growth arsenal valued at over $500 for all logged-in players (which unlocks gradually as your in-game level increases). If you haven't logged into the game yet, please do so as soon as possible to avoid missing out on this big gift! Rewards will be sent via in-game mail. Please keep an eye on our official community groups for specific delivery times.
Thank you all again for your understanding and support. We'll continue to monitor and optimize the game experience. We hope you have fun and achieve countless victories in Tiền tuyến vinh quang!