Forum navigering

Glory Frontline QA Recent summary

Citat

Hello everyone, Glory Frontline has been online for a week now, and we have received a lot of feedback from all of you. We have also been actively communicating with the technical team, hoping to provide everyone with a good gaming experience. However, the process of resolving issues and optimizing has indeed been quite challenging. Today, we have prepared a new round of QA to address some of the issues that have received the most feedback.
Q: I can't receive the verification code for my email account
A: First, please ensure your network is stable and your email address is entered correctly. Second, please check your spam folder for any related verification codes.
Q: I'm using a Bluetooth headset and have encountered various audio issues in squad assault mode
A: Due to the varying hardware conditions of Bluetooth headsets themselves, it’s difficult for us to resolve this issue once and for all from a technical perspective. However, we are making efforts: in the last update, we added gestures to turn the microphone and speaker on or off in squad assault mode. Specifically, swipe down then up on the left side of the screen. When the microphone is turned off, it can effectively improve various issues with Bluetooth headsets.
Q: In the training system, I feel like the experience points I get from each training session have decreased / the training value seems to drop quickly
A: Regarding the training system, after receiving a lot of user feedback, we’ve decided to make adjustments to it, aiming to provide a good experience for most users as much as possible. Therefore, we are continuously optimizing the system. We understand that some users may encounter various situations during this process, including possibly having invested diamonds. Later, once the entire optimization is completed, we will provide compensation to everyone.
Q: I made a purchase in the game, but the items haven't arrived / I haven't received them properly
A: First, we apologize to you. Regarding the payment issues encountered by some Apple users, we are working hard to investigate. Before that, if you encounter a problem where your purchase hasn’t arrived, please contact us via private message if possible, and include your game ID, the name of the purchased item, and screenshots of the receipt. This will help us handle your issue better and more efficiently.
Q: My phone runs on iOS, and the game prompts me to download the latest version, but the App Store doesn't have the updated version or it says the version isn't supported in my current region
A: Please uninstall the current version of the game and redownload it from the App Store.